Skip to main content
POST
Create an incident

Authorizations

Authorization
string
header
required

OAuth2 Client Credentials Flow

Body

application/json

Manually open an incident for issues not caught automatically.

summary
string
required
Maximum string length: 500
alertType
enum<string>
required
Available options:
HARDWARE_FAULT,
CONNECTIVITY_LOSS
stationId
string
required
changedByUserId
string
required

NetworkUser id of the acting Support Operator. Required on every write; attributes the change.

description
string
Maximum string length: 10000
detectedAt
string<date-time>

When the condition began. Must not be in the future. Defaults to now. Anchors the SLA clock.

faults
object[]
Maximum array length: 20
assigneeUserId
string
networkId
string

Network id. Required for machine (M2M) callers whose token carries no network claim; ignored when the token has one.

Response

The created incident.

data
object

An incident: a period of degraded or lost service on one or more stations. The roster of affected stations lives on the affected-stations sub-resource; the incident carries only the cached affectedStationCount.